Unable to Create a Workspace
To learn more about Troubleshooting, take the Troubleshooting for Authors course in Motive Academy.
Problem
I’d like to create a new Workspace but when I do so I get a “Something Went Wrong” error message:
Solution
Check the following suggestions in order:
This is typically an indication of an issue with permissions. The first step would be to contact an individual at your company with Admin permissions. In order to create a Workspace in Storyflow, you must have the Storyflow Organization Admin permission.
If this does not resolve your issue, please reach out to support@motive.io and we are pleased to assist further. If you do, please include the results of the above steps so that we understand what you’ve already tried to do to resolve this.