/
Unable to Create a Workspace

Unable to Create a Workspace

To learn more about Troubleshooting, take the Troubleshooting for Authors course in Motive Academy.

Problem

I’d like to create a new Workspace but when I do so I get a “Something Went Wrong” error message:

 

Solution

Check the following suggestions in order:

  1. This is typically an indication of an issue with permissions. The first step would be to contact an individual at your company with Admin permissions. In order to create a Workspace in Storyflow, you must have the Storyflow Organization Admin permission.

 

If this does not resolve your issue, please reach out to support@motive.io and we are pleased to assist further. If you do, please include the results of the above steps so that we understand what you’ve already tried to do to resolve this.

 

Related content

Create a Workspace
Create a Workspace
More like this
My Colleagues are unable to see my Storyflow Project
My Colleagues are unable to see my Storyflow Project
More like this
Storyflow Permissions & Collaborators
Storyflow Permissions & Collaborators
More like this
Anatomy of Storyflow Admin Area
Anatomy of Storyflow Admin Area
More like this
Setting up Storyflow for Success
Setting up Storyflow for Success
More like this
Setting up your Motive Account for Success
Setting up your Motive Account for Success
More like this