About Keyphrases

Unlike an Intent, a Keyphrase relies one specific phrase or word to trigger recognition and further action. Using Keyphrases in a scenario leads to much less flexibility on what the learner can say to have their meaning recognized. Keyphrases are useful in the following circumstances:

• A learner wants to use their voice to perform a repeated action, like bringing up a help widget or an inventory menu. The Keyphrase “Help Me” or “Inventory” would trigger these actions

• There is only one right way to say something or you want to enforce the use of one specific turn of phrase

• You want to present the learner with specific choices in a conversational scenario and have them verbally dictate what they see on a screen to vs speaking freely (this kind of scenario is less fraught with potential error)

How is a Keyphrase Created and Used?

Keyphrases, like Intents, are added to a catalog and then can be used in resources or conditions. For example, in this Speech Recognition Condition, it will evaluate to “true” when the Keyphrase “Help Me” is said by the learner.

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Steps to create a Keyphrase

Step 1: Create a Keyphrase Catalog

• Navigate to the AI section of the dashboard

• Click on the “Keyphrases” heading and select “Create”

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• Name the catalog and click “Create a new Catalog”

Step 2: Create Keyphrases

• Click on the title of the newly create catalog to open it

• Click “Create”

• Enter the Keyphrase

• Click “Create Keyphrase”