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Deep learning on Motive Administration is found in our Admin Essentials course in Motive Academy.

Info

For an overview of Manage Organization, click here.

The examples in this article were created for a fictional company, Lakeview Inc.

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Table of Contents

Definitions

Organization Level Permissions

Platform

Permission Name

Definition

Hub

Manage Organization

Identity Organization Admin

A super administrator of an organization. Gives the ability to add users, assign roles and configure single-sign on for the organization.

Launch

Launch Organization Admin

An administrator of the Launch service. They are able to manage and assign roles for spaces within Launch.

Launch

Launch Organization Member

Gives the user the ability to access Launch and be added to spaces to configure and monitor training content.

Launch

Launch Learner

A learner in the organization. They are able to view and start only their own training content.

Storyflow

Storyflow Organization Admin

An administrator of the Storyflow service. They are able to manage and assign roles for spaces within Storyflow.

Storyflow

Storyflow Organization Member

Gives the user the ability to access Storyflow and be added to spaces to create training content.

Hub Permissions

Only individuals with the Identity Organization Admin permission can see and manage Hub settings. There is no member level permission.

Add Hub Admin Permission

Note

Only users with the Identity Organization Admin role can complete these steps

1. Log into Hub

2. Choose the appropriate organization from the dropdown at the top of the left menu if there is more than one

3. Click Organization

4. Click the edit icon for the appropriate user

5. Go to Roles and click the dropdown

6. Choose IDENTITY_ORGANIZATION_ADMIN

7. Click outside the box

8. Submit

9. Repeat (as needed) for every Organization the user should have this role for

Launch Permissions

As a company, you can have one instance of Launch. Within that instance, you can have several organizations (though this may not be typical) and within each Organization you can have distinct Spaces. User membership and permissions for the Organization and Space levels can be assigned and controlled by individuals with the Launch Organization Admin permission.

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Add Organization Level Launch Roles/Permissions

Note

Only users with the Identity Organization Admin role can complete these steps

1. Log into Hub

2. Choose the appropriate organization from the dropdown at the top of the left menu if there is more than one

3. Click Organization

4. Click the edit icon for the appropriate user

5. Go to Roles and click the dropdown

6. Choose the appropriate permission from the list

7. Click outside the box

8. Submit

9. Repeat (as needed) for every Organization the user should have this role for

Add Space Level Launch Roles/Permissions

Note

Only users with the Launch Organization Admin role can complete these steps

1. Log into Launch

2. Choose the appropriate organization from the top dropdown if more than one

3. Click Admin on left panel

4. Choose the appropriate space

5. Go to Collaborators

6. Under Roles click the dropdown arrow

7. Choose the appropriate Role

8. Repeat (as needed) for every Space the user should have this role for

Launch Permissions Matrix

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The above permissions are what we call Organization Level permissions, as they apply to the platforms at the top level. Storyflow and Launch have a second level of permissions that should be determined/granted once the Organization Level permissions have been set.

You can see an individual’s Organization Level permissions by navigating to Manage Organization > Organization and then click edit next to the individual’s name:

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Space Level Permissions

Platform

Permission Name

Definition

Launch

Admin

This permission is given to a Collaborator within a Launch Space. Can Manage (add/remove) Collaborators within the designated Launch Space.

Launch

Member

This permission is given to a Collaborator within a Launch Space. Can Manage Content within the designated Launch Space.

You can find the Launch Space Permissions by navigating to: Launch > Admin > (choose Organization):

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Storyflow

Admin

This permission is given to a Collaborator within a Storyflow Workspace. The Admin permission allows for the wider ability to delete things in Storyflow. Most notably: Delete Bundles, Delete Projects, and Restore Backups. Additionally they can add other Collaborators to the Space.

Storyflow

Author

This permission is given to a Collaborator within a Storyflow Workspace. An individual that will be authoring content, but does not have access to the deletion permissions that an Admin possesses.

You can find the Storyflow Space Permissions by navigating to: Storyflow > (choose Organization) > Administration > (choose Collaborators within the specific Workspace):

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Granting Permissions

Info

Are you setting up your new Motive account with all the users and permissions? If so, please refer to this article that outlines the steps in the appropriate order.

Please refer to the following articles on granting permissions:

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Add and Manage Spaces

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Add Collaborators

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Add Learners

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View & Manage Roles of Users

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Create Modules

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Upload Content

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Create LRS Credentials

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Create Launchers

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View Learner Sessions

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Manage Web GL

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Provision Devices

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Launch Learning Session

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Storyflow Permissions

There are two permissions available for Storyflow:

Storyflow Organization Admin: An administrator the Storyflow service. They are able to manage and assign roles for spaces within Storyflow.

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Related Articles

Add Learners and Internal Users to an Organization