...
| Table of Contents | ||||
|---|---|---|---|---|
|
Video Overview
...
For full screen please view on Vimeo at this link
To learn more about the video playback options, including CCs, Transcripts, Quality, Speed, and Size, click here.
The Conversational AI feature may be an add-on to your Motive subscription. If you are interested in learning more about this, please speak to your sales representative
About Conversational AI
Conversational Artificial Intelligence (AI) refers to technologies, (like chatbots or virtual agents or in the case of Motive, characters in VR), which users learners can talk to.
They use large volumes of data, machine learning, and natural language processing to help imitate human interactions, recognizing speech and text inputs and translating their meanings across various languages.
...
An intent-based agent, then, works by detecting this user learner intent. So, instead of relying on specific input or set of keywords, the agent can identify the meaning the message is trying to convey. (And then offer a relevant, tailored response.)
...
I’ve authored several different ways to convey the meaning of the Intent. In the environment, the learner says, ‘Hello, thanks for coming in today.’ The Intent behind the message is to greet the person/character they are speaking to. The more examples you include in an Intent, the more likely the AI will be successful in identifying the Intent and returning the expected response.
So you could add phrases such as “Thanks for coming in today” or “Thanks for joining me”.
...
A Keyphrase is a specific word or phrase that the user learner needs to say to be recognized
...
Learner says “Help Me” or “Inventory” to trigger this assistance in environment
There is only one right way to say something or you want to enforce the use of one specific turn of phrase
You want to present the user learner with specific choices in a conversational scenario and have them verbally dictate what they see on a screen to vs speaking freely
Learn more about Keyphrases and how to create them here.
Related Articles
Using Intents and Keyphrases with the Speech Recognition Condition
Using Intents and Keyphrases with The Screen Dialog Resource
...