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For an overview of Conversational AI, click here.

If you want to be more prescriptive with what you would like the user to say, or if you want to offer guidance after a few failed attempts, the Screen Dialog resource comes in very handy. A Screen Dialog resource presents text options that the user can select or (if you use intents or keyphrases) say to progress.

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  • Click the '+' beside the two events to create two branches for the two different responses

  • In response to the empathic choice (“I know this must be a lot to take in, do you have any questions?”) the Character will say “I don’t know, I’m just so shocked, what did I do to deserve this?”

  • In response to the less empathic response (going straight to the legal procedure instead of taking time) the Character will say “I am so angry right now, how could you do this to me?”

In the Headset

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