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Conversational Artificial Intelligence (AI) refers to technologies, (like chatbots or virtual agents or in the case of Motive, characters in VR), which users learners can talk to.
They use large volumes of data, machine learning, and natural language processing to help imitate human interactions, recognizing speech and text inputs and translating their meanings across various languages.
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An intent-based agent, then, works by detecting this user learner intent. So, instead of relying on specific input or set of keywords, the agent can identify the meaning the message is trying to convey. (And then offer a relevant, tailored response.)
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A Keyphrase is a specific word or phrase that the user learner needs to say to be recognized
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Learner says “Help Me” or “Inventory” to trigger this assistance in environment
There is only one right way to say something or you want to enforce the use of one specific turn of phrase
You want to present the user learner with specific choices in a conversational scenario and have them verbally dictate what they see on a screen to vs speaking freely
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